5 KEY BENEFITS OF OUR END-USER CENTRIC OFFERING

With the ever-increasing pressure on the economy and thus the work-life balance of your employees, it’s safe to say that a stable and well-performing workspace eases the work-life of your workforce. They will be able to do more work in the same timeframe, without getting frustrated about under-performing ict-equipment. We believe that a well-performing workspace environment would lead to a more dynamic business, operating with lower overhead costs, increased efficiency and more reliable information across the organisation.

Here are five reasons you should start thinking about supporting your end-users in the best way possible. Not tomorrow. Today.

INCREASED PRODUCTIVITY

To increase productivity, your workforce must have the best machinery, devices and equipment that yield error free results in the minimum possible time. Efficient electronic equipment with no connectivity issues and breakdowns will help to save precious time. They should take the place of paper work, and yield fast results. Thus the idea is to have devices that enhance efficiency and subsequently productivity at the work environment. A well-performing workspace infrastructure helps to reduce the response time, improve customer service and cutting costs, all imperative for workforce productivity.

IMPROVED EMPLOYEE MOBILITY

Workers are increasingly mobile, and they expect to have access to the information and applications from anywhere. Depending on the type of device used, employees have different expectations. Smartphones are primarily used to read or view documents while tablets are more likely to be used to edit documents, access a web meeting, or perform processor-intensive activities such as analytics.

The needs of line-of-business workers in particular roles such as sales, marketing, customer service and support defer. The benefits organisations achieve from these mobility applications are obvious: increased employee responsiveness and decision-making speed, resolving internal issues faster, and increasing worker productivity.

As a consequence, a majority of enterprises are focused on supporting the growing number of employees who use mobile devices such as smartphones and tablets to do their work at the office, at home, and while traveling.

REDUCED RISK AND ENSURED CONTINUITY

In today’s “always online” business environment, your company’s success depends on its ability to protect and make its systems, applications and associated data available to the workforce. IT departments, large and small, find themselves at the center of protecting these assets and making them available. Unfortunately, as important as this protection and availability might be to the business, IT budgets are not growing and businesses are certainly not creating less data or deploying fewer applications, operating systems or platforms – in fact the reality is the exact opposite.

Today, more and more companies are aware of the risks associated with outages or loss of data. These can result in loss of productivity, customers and revenue. Ensuring business continuity in case of disasters or outages is therefore of utmost importance, and gives shareholders and business leaders a sense of security. With the increasing demands of the business, time and budget constraints along with the complexity of systems and infrastructure architecture, IT departments face a daunting task every day. ict4me can help to deliver continuity of operations with predictable operating costs.

FREED CURRENT STAFF FOR PROJECTS SUPPORTING CORE BUSINESS

Let’s take five to explain the impact on your it staff, if you have one. By letting us empower your it staff by helping them to deliver a stable and well-performing workspace infrastructure, your it staff can focus on the applications and ict projects that really make a difference for your organisation. Our different ways of partnering allow for contracting arrangements in which your ict staff remains in full control but vcan still free up time to bring more added value to your organisation. Furthermore, they will be able to do more with less, answering the current drive to optimize ict spendings. In short, by partnering with ict4me, your ict staff gains an increased ability to innovate: they are enabled to offer new services to your workforce!

OPTIMIZED OPERATING ICT COSTS

We are committed to reinvent ourselves on a continuous basis by challenging our service catalog and related pricing. If commodity trends in the ict market decreases the costs of certain services -own developed services or third-party services-, our customers will benefit via a price optimisation. We drive the best deals with vendors while ensuring a mutually successful relationship. It is just as important to communicate with your suppliers as it is to communicate with your customers. We establish the proper governance and communication channels which lead to increased efficiencies, reduced costs and better customer service. This results in an optimisation of our clients’ ict spendings. Every 6 months we can perform an in-depth analysis of your ICT spend, providing you the possibility to decrease your costs on any existing contract.

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