10 REASONS TO JOIN FORCES: SIMPLE MATH

Information and communications technology is an expensive business beast, and for many businesses it is usually one of their top three areas of expenditure.

The expectations placed upon ICT have risen sharply over the past decade. Increasingly the business’s weakness in meeting these expectations has been exposed. Often there are perceived poor service levels, a higher level of project backlog and increased user dissatisfaction.

ICT cannot be run on auto-pilot. No matter the size of the business enterprise, direction and scope around the expected service delivery are needed.

Especially small to medium-size enterprises struggle with management complexity of ICT, the rapid evolution of technologies and diverse nature of providers and pricing schemes.

We take care of your ict. Here are ten reasons you should start thinking about supporting your business in the best way possible:

ALLEVIATE WORKER SHORTAGES

Organizations will overcome the scarce IT skills, reduce issues of available qualified and right IT resources as well as the difficulties and challenges in recruiting, retaining and managing knowledgeable IT staff to keep pace with business growth.

MORE PROFITABLE USE OF VALUABLE IN-HOUSE RESOURCES

There is compelling benefit for management and support staff to concentrate on developing and implementing its core business and IT strategies. Meanwhile, the continuous updating of server load balancing, system monitoring and tuning, capacity planning, help desk operations, and other routine IT functions can be outsourced to a qualified provider. In short, the organization is free to concentrate on its core business and the outsource provider can concentrate on its core roles and objectives which is staying current with evolving technology.

STAY FOCUSED ON YOUR CORE BUSINESS

The organization is able to stay focus in its core areas to drive business growth and operational efficiencies: 


  • Increase innovation.
  • Improve end-to-end product development life cycle.
  • Needs process changes.
  • Develop a more efficient onshore product development process.
  • Improve speed of market acceptance.
  • Increase customer needs.
  • Improve customer satisfaction.
  • Streamline operating cycle without interferences.
  • Reduce the management burden.
  • Respond quickly to competitive threats.
IMPROVE COST MANAGEMENT & CAPITAL FUNDS

By outsourcing, organizations are able to reduce IT overhead by minimizing capital expenses or even improve cash flow. Outsourcing frees the organization’s capital to invest in a new infrastructure or new technology platform that supports a different operating model and simultaneously, increase their market value by achieving a balance in growth strategy.

IMPROVE PERFORMANCE & RELIABILITY

The reduction or elimination of operational errors and inefficiencies is one of the most important advantages of outsourcing. The outsource provider’s extensive investments in people, technology, and processes enable a level of service and quality that is virtually unattainable for organizations attempting to handle their own IT functions. And because of its aggregated buying power, the provider can deliver performance and reliability improvements while reducing costs for customers.

ACCESS TO WORLD-CLASS CAPABILITIES

Organizations that lack strategic relationships with world-class technology vendors would eye for outsourcing to gain access in the emerging technologies and to strengthen their competitive market position. IT extends into the realm of economies of skill and the ability it provides a client to engage an entirely new skill set demand. Because business strategy so often turns with technology, this early access to new IT capabilities can be a distinct advantage in a competitive market.

ACCELERATE BUSINESS TRANSFORMATION

Outsourcing is used to accelerate time to market through enabling business transformation, providing access to new skillsets, improving the quality of service and allowing organizations to focus on their core business.Outsource providers can rapidly and easily scale up and down to provide an agile infrastructure in response to changing business needs. This enables an organization to rapidly assimilate or eliminate specific skills or resources needs as they change within a given architectural environment. For instance, database developers can be deployed to help the organization migrate to a new data management system. The talent and best-of-breed capabilities of these specialists would be put to heavy use during development and implementation phases, and then reduced to a maintenance level for ongoing operation. In short, the organizations can access different skills and technology as needed to accelerate their business transformation.

ACCELERATE DEVELOPMENT & TIME-TO-MARKET CYCLES

In-house development can get bogged down by all kinds of factors, including staff shortages, lack of experience in key technologies, competing in-house projects, and a variety of technology or financial emergencies. Nowadays, protracted IT projects can be risky, given the competitive pressures and heightened customer expectations in the global marketplace. A qualified IT service provider can offer the specialized staff and expertise to get a project completed and launched quickly.

SMOOTHER, LESS COSTLY TECHNOLOGY MIGRATION

Outsourcing can radically reduce the cost and risk of upgrading technology by allowing a company to rework selected features and functions rather than entire applications. Because outsourcing providers offer access to many different platforms, an organization can move gradually to more current and more powerful systems as business requirements change over time – without committing to a long evaluation, pricing, acquisition, installation, and implementation process. Additionally, providers offer access to a wide variety of key applications that are already licensed, stabilized, operational, and fully supported; allowing a company to evaluate, test, and implement new applications more efficiently.

SHARE RISKS, RISK MANAGEMENT

Outsourcing provides guaranteed access to relevant skills and knowledge. At least, outsourcing can reduce risk of unscheduled downtime – Another key benefit is the elimination of unplanned downtime. In the advent of a disaster, a provider can leverage its expertise and establish procedures to rapidly return a client company’s IT infrastructure to full operational capability. In addition, it provides business contingency and continuity capabilities that the outsourcing providers operate in secure facilities with redundant power supplies, alternate telecommunications connections, and excess processing capabilities. They can provide a company with the ability to continue operations even after a major fault or system failure. Many providers also maintain a disaster recovery site that they can relocate to in short order should the primary facilities be affected by a disruption. Individual clients find that maintaining these capabilities themselves is extraordinarily expensive and cost-ineffective.

IN STATS

COST SAVINGS

65%

FLEXIBILITY IN INCREASING/DECREASING IT CAPACITY

41%

KNOWLEDGE TRANSFER & SPECIFIC EXPERTISE

34%

RELIABILITY

28%

REMOVAL OF FIXED COSTS

26%

OPERATIONAL EXPERTISE

26%

BETTER SUPPORT FOR INTERNAL USERS

22%

LACK OF AVAILABLE IN-HOUSE PERSONNEL

21%

SPEED TO MARKET

20%

IMPROVED IT PERFORMANCE

20%
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