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Our ways of partnering if skilled staff is not available:

 

  • from €9/mo
  • Essentials
  •  
  • Access to Proteum Platform & Expertise
  • Asset Inventory
  • Reactive Device Management
  • Support Assistance on request (best effort – T&M)
  • No Reporting
  • Reactive Service Desk (T&M – block hour)
  • CONTACT.US
  • from €59/mo
  • Comfort.ME
  • Essentials +
  • Selective Sourcing As-Is
  • Configuration & Incident Management
  • Proactive Device & Patch Management
  • Availability & Incident SLA (smooth or swift)
  • Quarterly SLA Reporting
  • Fixed Fee per User or Service
  • CONTACT.US
  • from €99/mo
  • Engage.ME
  • Comfort.ME+
  • Selective Sourcing To-Be
  • ITIL ICT Operations Process Automation
  • Advanced Proactive Device Management
  • End-user Response Time SLA (option)
  • Virtual ICT Manager & Governance Cockpit
  • Fixed Fee per User
  • CONTACT.US

 

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